To do this, return to the Privacy and security page and select Clear browsing data. While you’re here, you might also want to clear your browser cache. Locate the Preload pages for faster browsing and searching setting, and switch it off: Switching off the preload pages setting in Google Chrome Next, select Cookies and other side data. Then, navigate to Privacy and security: Google Chrome privacy and security settings In your Google Chrome window, click on the three dots at the top-right corner and select Settings. This means it might be storing outdated information, so you’ll need to disable it. When enabled, this feature will preload the contents of websites you’ve visited in the past, including the DNS data, so they render more quickly. We also recommend checking the page preloading setting in Google Chrome. Now, simply click on the Clear host cache button. This will produce the following screen: Clearing the DNS cache in Google To do this, open Google Chrome and enter the following line into the address bar: For example, Google Chrome has its own DNS cache, so you’ll need to clear it as well. If you’re still unable to access the website, the problem may be rooted in your browser. If you’re still unsuccessful, you can move on to the next step. Then, enter the following command to make sure it’s worked: To flush the DNS cache with systemd, enter this command line: If you use Linux, flush the DNS cache with nscd by entering the following command line in the init.d subdirectory: If you have a macOS device, you’ll need to enter the following command in the terminal: When it’s ready, you should see a message that says, “Successfully flushed the DNS resolver cache”. Windows will now clear and reset your DNS cache files. Type in the following command and hit Enter: You can use the keyboard shortcut Windows + r to launch the Run window, then enter cmd to open the command prompt: The Windows Command Prompt If you use Windows, open the Command Prompt app. To fix this issue, you’ll need to flush the DNS cache on your computer. The “ERR_NAME_NOT_RESOLVED” error might also be caused by outdated cache items on your device. Don’t worry if this doesn’t solve the problem - there are several other things you can try! 2. If it works, then you may simply need to restart your router. To do this, try to access the site from a different WiFi network. The first step is to establish whether a problem with your internet connection is causing the error. Now that we know what causes the “ERR_NAME_NOT_RESOLVED” error, let’s look at a few effective ways to fix the problem and regain access to your site. □ Click to Tweet 6 Proven Methods to Fix the “ERR_NAME_NOT_RESOLVED” Error □ Don't panic- this guide is here to help. ![]() At some point when trying to access a website, you may encounter this error message. Every Kinsta plan comes with 24/7 expert support so you can resolve any issues promptly. If you run into problems, our team is always available to help. ![]() Plus, our plans come with an APM tool that enables you to identify and resolve performance issues on your site. If you often encounter the “This site can’t be reached” message when trying to access your site, it might be time to switch to a better web host.Īt Kinsta, we offer reliable web hosting for individuals and businesses. If that’s the case, other visitors will experience the same error, and there’s nothing you can do to fix it (unless the site is yours).Īlternatively, the error might be caused by a poor hosting service. However, there might also be a problem with the website’s DNS records. Your firewall might be blocking access to the website.The website may have moved to another IP address, and your browser is getting the outdated address from the cached data.The ERR_NAME_NOT_RESOLVED error typically indicates a problem with your internet or computer. ![]() What Are the Causes of “ERR_NAME_NOT_RESOLVED”? However, you might not be the only person to experience this error. When this happens, you can’t access the content on that website. This is typically accompanied by one of the following messages: ![]() If the DNS is unable to find the IP address and complete the request, the browser will return an ERR_NAME_NOT_RESOLVED error. When you enter a domain into a search engine, your browser will run a DNS request to get the IP address of the website. This is like an address book that contains information about each registered domain name on the web.Ī domain name is basically the address or URL of a website (e.g., ). Check Out Our Video Guide to Fixing the “ERR_NAME_NOT_RESOLVED” Error: What Does “ERR_NAME_NOT_RESOLVED” Mean?īefore we look at the ERR_NAME_NOT_RESOLVED error, we’ll need to ensure that you understand how the Domain Name System (DNS) works.
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